Quality Inn Umatilla - Hermiston

The price was good for the room and services offered. The staff was very friendly.

The bottom sheet was not fitted and bunched up some while I slept.

Our room was reasonably spacious with cooking facilities and the overall stay on a road trip was GREAT.

Very nice staff, very helpful. We like the location of the Desert River Inn.

We had some very loud people staying next door to us. They were up late making a lot of noise, and then were going at it again at 4 AM. That made our stay a bit unpleasant.

Location for time increment travel.

The room we stayed in was the "in-law's room from hell". Someone almost hourly between midnight and 7 am pounding up and down the adjacent staircase to our room. The place was two thirds empty, why would they alienate a first time client by putting us in this room. Take your chances but stay away from room 101. Dan

Reasonably spacious and huge rooms, I had really great experience.

Location: the hotel was just next door to the restaurant attached to the motel, and a golf course overlooking the Columbia river. I was here for 1 night and ate at attached restaurant with good food and good service.

Right next to the Columbia River Power Marathon start/finish. Great restaurant attached to the Inn.

The hallways were a little musty-smelling.

Good or Bad? Let me explain

The staff were wonderful, and the hot water was a lifesaver after our long day. Our room had a great view of the golf course.

Unfortunately, the amenities fell short-no lounge access and the breakfast was quite underwhelming. The overall value didn't match the price we paid.

On the 3rd day of our stay we were called by the front desk at 8am, informing us that they were just notified by the owner that all the staff was fired and they were per innately shutting down, and that they needed all the guests to leave. Mind you this was the day after Christmas, so extremely poor choice by the owner. I did not mind leaving, but I felt really sad for the great staff. Also, even though its right next to a golf course, it is located in a bad part of town.

Friendliness of staff

Food left a lot to be desired. Walls thin, noisy guests arriving after midnight Rain dripping on heater/airconditioning unit inserted in wall woke us several times. We noticed the next morning there are no rain gutters above units. Only alternative was to have noisy fan blow all night..

mixed feelings about my stay

The high ceiling in the room created a spacious feel that I appreciated. The kitchenette was quite handy for keeping snacks and drinks on hand.

The neighborhood felt a bit sketchy at times, concerning.

A Comfortable Family Stay With A Beautiful View

The room was spacious, with fine views of the golf course. The kids loved the breakfast, especially the hot options. Tips, Request a room facing the golf course for a great morning view!

Great hotel with great amenities like free Wi-Fi, a fitness center, and 24-hour reception. The staff even helped me return forgotten items during my first stay. I'll definitely return for a holiday!

If you're lookin' for sweet digs with a comfy vibe, this spot delivers! The King Room with Golf View had just the right touch-spacious and clean, perfect for vibin' after a long day. Plus, breakfast had those hard-boiled eggs that don't taste like rubber, and the staff's pleasant attitude. Silver linings everywhere!

But oh boy, the check-in experience was rough! The guy was as cheerful as a rainy day and seemed to avoid eye contact unless prompted.

Spacious room with great Wi-Fi, but the pool was closed .

I appreciated the hotel's warm atmosphere and comfortable furnishings, especially how easy it was to navigate the lobby and common areas with my mobility needs. The fresh waffles at breakfast were a good treat too!

Improve shower accessibility for seniors, please.